Limited Warranty
1-Year Limited Warranty
We stand behind the quality of our products and are committed to providing reliable performance for your outdoor living experience.
Our products are covered by a 1-Year Limited Warranty from the date of original purchase. This warranty applies to manufacturing defects in materials and workmanship under normal residential use.
What is Covered
During the warranty period, we will replace or repair any product or component that is found to be defective due to manufacturing issues, including:
- Structural frame defects
- Material or workmanship defects
- Mechanical function issues under normal use
What is Not Covered
This limited warranty does not cover damage resulting from:
- Normal wear and tear
- Improper assembly or misuse
- Unauthorized modifications or repairs
- Accidents, extreme weather conditions, or natural disasters
How to Submit a Warranty Claim
To request warranty service, please contact our customer support team with the following information:
- Order number or proof of purchase
- Description of the issue
- Photos or videos clearly showing the defect
Time
Our team will review your request and respond within 1–2 business days with the next steps.
Disclaimer
This limited warranty applies only to the original purchaser and is non-transferable. We reserve the right to determine whether a product is covered under warranty and whether repair or replacement is the most appropriate solution.